Shipping and return policies for alt.vinyl

Shipping Info
We do not make anything on postage, in fact we normally lose a little to try and keep costs down for all you folk. We package all parcels very carefully and professionally and would suggest that ordering multiple items is a great way of keeping the per item postal cost down..feel free to contact us for best deals on postage.

UK postage & packaging:
o first 7"/cd £2.50 + 75p each thereafter
o first 10”/12"/LP £4.50 + £1.25 each thereafter
o signed for: above rates + £1.00 per order
o special delivery/insured (up to 2kg): add £4.00 to the above rates

* Europe postage & packaging:
o first 7"/cd £4.50 + £1.50 each thereafter
o first 10”/12"/LP £9.00 + £2 each thereafter
o international signed for/insured (up to 2kg): add £5.00 to the above rates

* USA & North America postage & packaging:
o first 7"/cd £10.00 + £2.00 each thereafter
o first 10”/12"/LP £22.00 + £4.50 each thereafter
o international signed for/insured (up to 2kg): add £5.00 to the above rates

* Rest of World (eg Japan, Australia, LatAm) postage & packaging:
o first 7"/cd £10.00 + £2.00 each thereafter
o first 10”/12"/LP £22.00 + £4.50 each thereafter
o international signed for/insured (up to 2kg): add £5.00 to the above rates

All UK deliveries are sent by 1st class post; all overseas deliveries by airmail. We aim to send all orders out within 24 hours of receipt.

Items lost in the post:

Very occasionally items do go missing in the post. Regretfully we cannot accept responsibility for lost / undelivered items sent by standard 1st class post or airmail. For this reason we strongly recommend that you choose 'signed for / special delivery' in the UK or 'international signed for' when items are being sent abroad, particularly for larger orders or more expensive items.
items damaged in the post

Sometimes, again very infrequently, parcels get squashed, bent and generally bashed up in the post. If your order arrives damaged then you need to claim with your post-office - keep a hold of the packaging as they'll need to see that.